Shipping Policy

Shipping Policy – Miss Sweetie (misssweetie.co.uk)

Business Address: 2a The Circuit, Alderley Edge, SK9 7LT
Phone: 01625 468 123
Email: mandy@misssweetie.co.uk

1. Order Processing

  • All orders are processed within 1–2 business days.
  • You will receive an email confirmation once your order has been dispatched.

2. UK Shipping

  • Free shipping on all UK orders.
  • Orders are sent via Royal Mail 2nd Class Parcel as standard.
  • Estimated delivery time: 2–4 business days after dispatch.

3. International Shipping

We ship to the USA and Europe.

  • Shipping fees apply and are calculated at checkout based on destination and order weight.
  • Orders are sent via Royal Mail International services.
  • Estimated delivery time: 7–14 business days, depending on location.

4. Tracking

  • Tracking information will be provided where available.
  • Please note that some Royal Mail services may not include full tracking for international destinations.

5. Customs & Duties

  • International customers are responsible for any customs duties, taxes, or import fees charged by their country.
  • Miss Sweetie is not liable for delays caused by customs clearance.

6. Delivery Issues

If your order does not arrive within the expected timeframe, please contact us at mandy@misssweetie.co.uk or call 01625 468 123. We will work with Royal Mail to resolve the issue promptly.